Week day appointments are free of charge. Saturday appointments Fee £20 You’ll receive a 60-90 minute appointment with a Senior Bridal Sales Consultant, including drinks (tea, coffee, soft drink or glass of wine). The booking fee is only refunded against the price of a dress if purchased on the day, but cannot be refunded if you accept any other offers or reductions or against sale items. Appointments are only confirmed once the booking fee has been paid by phone with your debit card on 01638 661648. If you wish to cancel your appointment please give us 4 working days notice to receive your refund. Refunds will not be given under any other circumstance or for no-shows on the day.